LM
Linda M
1 reviews | Active since Sept 2020
14 Sept 2020, 13:25
Refund of payment
It has been 31 days since I have cancelled my IFA policy and still I have not gotten my money back or any kind of communication. I do not understand what the hold up is. I would really appreciate it if you look into this
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Replies (2)
Clientele Life's replyOfficial
14 Sept 2020, 13:39 Dear Linda M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply14 Sept 2020, 13:39
Official
Dear Linda M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
LM
Linda M's updateReviewer Update
14 Sept 2020, 13:58With all the emails I have been sending, I was directed to contact Clientel Life via WhatsApp but I do not get any response to that as well. I honestly don't know what is expected of me at this point but i want my money back!
LM
Linda M's update14 Sept 2020, 13:58
Reviewer Update
With all the emails I have been sending, I was directed to contact Clientel Life via WhatsApp but I do not get any response to that as well. I honestly don't know what is expected of me at this point but i want my money back!