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Mohau M

1 reviews | Active since Oct 2021

01 Oct 2021, 05:26

Refund my money please

Clientele took my R220 even though I cancelled their policy. Refund our money, you are clearly a bunch of ********. I want my money back because this is not the first time.

0
Replies (3)
Clientele Life
Clientele Life's reply01 Oct 2021, 10:14
Official
Dear  Mohau M,

We confirm receipt of the concerns raised.
  
Your query has been escalated to the relevant department for investigation.
  
Yours sincerely,
   
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life 
Clientele Life
Clientele Life's reply01 Oct 2021, 15:18
Official
Dear Mohau M, 
 
Thank you for raising your concerns and bringing this matter to our attention. 
 
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer. 
 
Please be informed that we have sent you a detailed email on the provided email address to address all raised concerns in detail. 
 
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. 
 
Yours Sincerely, 
 
Siphesihle Rodolo 
Service Support Specialist 
Clientele Life 
 
 

 

 

MM
Mohau M's update01 Mar 2022, 12:50
Reviewer Update
Thank you, I was assisted and my money was refunded.