ZM
Zille M

1 reviews | Active since Jan 2021

28 Jul 2023, 09:58

REFUND MY MONEY

Your field agents are ****** the other one asked to save clientele numbers on my phone only to find out that he was authorizing on my behalf without my knowledge this is totally wrong now you debited my money without my permission coz I wasn't doing to authorize May I please have my money back and fire those agents of yours from dobsonville mall

0
Replies (2)
Clientele Life
Clientele Life's reply28 Jul 2023, 14:37
Official
Dear  Zille M

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply02 Aug 2023, 15:50
Official
Dear  Zille M
 Thank you for raising your concerns and bringing this matter to our attention.
 
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 
Kind regards,
 Market Conduct