SM
Sbongile M
1 reviews | Active since Jun 2012
05 May 2015, 12:53
refund my money
Hi there, I emailed [Email Removed] on 15.04.2015 at 4.12pm advising that I want this policy to be cancelled as I no longer see a need for it, IFA Number: AL077761 // Client?le Wealth Plan: ***<br> I was advised that the policy would be cancelled with immediate effect. They then debited my account on the 28th of April (for no good reason) - I WANT the money that was debited refunded to my account! Immediately!<br> <br> please refund me my money! now!
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Replies (1)Clientele Life's replyOfficial
08 May 2015, 12:48Hello sjmdima,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Clientele Life's reply08 May 2015, 12:48
Official
Hello sjmdima,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
