TM
Thabisile M
1 reviews | Active since May 2023
25 May 2023, 23:17
Refund from clientele life insurance
Clientele deducted my money from my account that I don't even receive every month because I am not working, I don't know how they got into my banking details because I have never given them any of my details so the only thing I need is for them to refund me and I don't know which steps to take and I never even authorised them to do so but I need my money this happened 25th May 2023 I have a statement that shows.
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Replies (2)
Clientele Life's replyOfficial
26 May 2023, 12:09Dear Thabisile M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's reply26 May 2023, 12:09
Official
Dear Thabisile M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
30 May 2023, 11:22Dear Thabisile M
Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct
Clientele Life's reply30 May 2023, 11:22
Official
Dear Thabisile M
Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Please note that we have attempted to contact you in order to obtain more information to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,
Market Conduct