DS
Dipuo S
1 reviews | Active since Jan 2021
04 May 2021, 11:29
refund
May i kindly be refunded my money back ,i was advised to send back statement so that i can be reversed my money till now there's nothing. its been 3 months since my money was debited by clientele the worst part of it i dont have any policy with you. investigations wr done still i hae to fight for you to return my money. please reverse my money within 72 hours please
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Replies (2)
Clientele Life's replyOfficial
04 May 2021, 12:53Dear Dipuo S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 May 2021, 12:53
Official
Dear Dipuo S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
18 May 2021, 09:02Dear Dipuo S, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have been in contact with the policy owner Mr I Sekwele and confirmed that the refund was paid on the 2nd of March 2021. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lindiwe MabizelaService Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply18 May 2021, 09:02
Official
Dear Dipuo S, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have been in contact with the policy owner Mr I Sekwele and confirmed that the refund was paid on the 2nd of March 2021. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Lindiwe MabizelaService Support Specialist
Clientele Life
Clientele Life