SM
Siboniso M
1 reviews | Active since Dec 2021
15 Dec 2021, 14:12
Refund
I was tricky by clientele salesperson. He said he want to see if I qualify for their policy and they call me back if I'm interested after that I received an sms informing that they will deduct 345 per month. And they deducted my money without my permission and I am only a student I'm not working. I want my back.
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
15 Dec 2021, 16:55 Dear Siboniso M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply15 Dec 2021, 16:55
Official
Dear Siboniso M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Best regards,
SM
Siboniso M's updateReviewer Update
03 Jan 2022, 13:43Please reverse my money I'm a student I need this money.
SM
Siboniso M's update03 Jan 2022, 13:43
Reviewer Update
Please reverse my money I'm a student I need this money.
Clientele Life's replyOfficial
03 Jan 2022, 16:19 Dear Siboniso M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Best regards,
Clientele Life's reply03 Jan 2022, 16:19
Official
Dear Siboniso M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Best regards,