RN
Ria N
1 reviews | Active since May 2021
18 May 2021, 06:58
Refund
They took money from ny Mothers account without permission she is a pensioner and now fot their mistake she must wait 30days they must just do the REFUND
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
18 May 2021, 09:33Dear Ria N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply18 May 2021, 09:33
Official
Dear Ria N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
18 May 2021, 10:19Dear Ria N, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contacted you and confirmed the turnaround time for the grace refund.
We would like to take this moment to apologize for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contacted you and confirmed the turnaround time for the grace refund.
We would like to take this moment to apologize for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply18 May 2021, 10:19
Official
Dear Ria N, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we have contacted you and confirmed the turnaround time for the grace refund.
We would like to take this moment to apologize for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that we have contacted you and confirmed the turnaround time for the grace refund.
We would like to take this moment to apologize for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life