PT
Portia T
1 reviews | Active since Oct 2020
06 Nov 2020, 11:58
Refund and cancelation
I got ******* by a clientele sales person 3 weeks ago to join the policy... I denied but she keeps on pushing me,i ended up agreeing for their cheap policy... Then on 23 October 2020 boom debit order of the amount that we did not agree on it. I tried to call customer care service to refund my money and do cancelation but no luck... I even tried to go to the bank they said I must call clientele... Please help No O I can't afford anymore
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Replies (2)
Clientele Life's replyOfficial
06 Nov 2020, 13:34Dear Portia T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Best regards,
Clientele Life's reply06 Nov 2020, 13:34
Official
Dear Portia T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Best regards,
Clientele Life's replyOfficial
10 Nov 2020, 12:24Dear Portia T
Thank you for raising your concerns and bringing this matter to our attention. By now you have been contacted by our Investigator (Skhumbuzo Mbele), who provided you with feedback in terms of your dispute, and who also confirmed the necessary refund due. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again. Kind regards,Market Conduct
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. By now you have been contacted by our Investigator (Skhumbuzo Mbele), who provided you with feedback in terms of your dispute, and who also confirmed the necessary refund due. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again. Kind regards,Market Conduct
Clientele Life
Best regards,
Clientele Life's reply10 Nov 2020, 12:24
Official
Dear Portia T
Thank you for raising your concerns and bringing this matter to our attention. By now you have been contacted by our Investigator (Skhumbuzo Mbele), who provided you with feedback in terms of your dispute, and who also confirmed the necessary refund due. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again. Kind regards,Market Conduct
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. By now you have been contacted by our Investigator (Skhumbuzo Mbele), who provided you with feedback in terms of your dispute, and who also confirmed the necessary refund due. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again. Kind regards,Market Conduct
Clientele Life
Best regards,