EW
Evelyn W
1 reviews | Active since Aug 2025
23 Jan 2026, 11:46
Refund and cancel application (**** agent)
Not again I was applying for a loan not opening a funeral cover please bring back my money today
Helpful (0)
Replies (11)0
Replies (11)
Clientele Life's replyOfficial
23 Jan 2026, 12:58Dear Evelyn W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
Clientele Life's reply23 Jan 2026, 12:58
Official
Dear Evelyn W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
EW
Evelyn W's updateReviewer Update
24 Jan 2026, 01:22All I need is my money back please clientele put back my money in my account I want nothing to do with clientele they always fool me and all I ever wanted was a loan not a funeral cover 😭
EW
Evelyn W's update24 Jan 2026, 01:22
Reviewer Update
All I need is my money back please clientele put back my money in my account I want nothing to do with clientele they always fool me and all I ever wanted was a loan not a funeral cover 😭
EW
Evelyn W's updateReviewer Update
24 Jan 2026, 01:34Refund my money and cancel everything right now please 🙏
EW
Evelyn W's update24 Jan 2026, 01:34
Reviewer Update
Refund my money and cancel everything right now please 🙏
Clientele Life's replyOfficial
26 Jan 2026, 07:03Dear Evelyn W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
Clientele Life's reply26 Jan 2026, 07:03
Official
Dear Evelyn W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
EW
Evelyn W's updateReviewer Update
26 Jan 2026, 08:23When will I get my money back I really need to buy school stuff for my kids please and cancel application
EW
Evelyn W's update26 Jan 2026, 08:23
Reviewer Update
When will I get my money back I really need to buy school stuff for my kids please and cancel application
EW
Evelyn W's updateReviewer Update
29 Jan 2026, 14:48 Clientele when will I get my money back from you I want my money back
EW
Evelyn W's update29 Jan 2026, 14:48
Reviewer Update
Clientele when will I get my money back from you I want my money back
Clientele Life's replyOfficial
30 Jan 2026, 09:34Dear Evelyn W,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,
Clientele Life's reply30 Jan 2026, 09:34
Official
Dear Evelyn W,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Johannah Cele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,
EW
Evelyn W's updateReviewer Update
02 Feb 2026, 09:11If I may ask
EW
Evelyn W's update02 Feb 2026, 09:11
Reviewer Update
If I may ask
EW
Evelyn W's updateReviewer Update
02 Feb 2026, 09:11W
EW
Evelyn W's update02 Feb 2026, 09:11
Reviewer Update
W
EW
Evelyn W's updateReviewer Update
02 Feb 2026, 09:18If I may ask will I get my money back to day I really need it like to todayy7
EW
Evelyn W's update02 Feb 2026, 09:18
Reviewer Update
If I may ask will I get my money back to day I really need it like to todayy7
Clientele Life's replyOfficial
03 Feb 2026, 11:12Dear Evelyn,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Best regards,
Clientele Life's reply03 Feb 2026, 11:12
Official
Dear Evelyn,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Best regards,