NM
Ndo M
1 reviews | Active since Jan 2021
19 Jan 2026, 22:06
Refund
I'm so annoyed as Clientele debit R716.43 on 22 December 2025, reference number is ***, when I called them they refer me to B3 which they have terminated their services with, I wrote email, calls but I'm being referred from one person to the other. I want my money back as you had inconvenienced me because I couldn't pay my other debts.
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Replies (2)
Clientele Life's replyOfficial
20 Jan 2026, 06:57Dear Ndo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply20 Jan 2026, 06:57
Official
Dear Ndo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
22 Jan 2026, 15:01Dear Ndo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our B3- Clientele Client Services Team has investigated the contents of your complaint and Lesedi Bonyane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our B3- Clientele Client Services Team has investigated the contents of your complaint and Lesedi Bonyane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply22 Jan 2026, 15:01
Official
Dear Ndo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our B3- Clientele Client Services Team has investigated the contents of your complaint and Lesedi Bonyane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our B3- Clientele Client Services Team has investigated the contents of your complaint and Lesedi Bonyane has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life