MM
Mokgadi M
1 reviews | Active since Jul 2020
23 Jul 2020, 06:51
Refund
I met guys who work for clientele at a mall. They told me to join clientele and i said i'll think about it. They told me i will receive a call and sms's. Now i got 239 taken from my account but i haven't joined any clientele funeral cover and i didn't even recieve a call or sms's that were to confirm with me that i wanna join. Can you please cancel this cover and bring my money back
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Jul 2020, 09:10 Dear Mokgadi M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply23 Jul 2020, 09:10
Official
Dear Mokgadi M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's replyOfficial
24 Jul 2020, 15:00Dear Mokgadi M
By now you have received feedback from Millicent Maswanganyi.
We have confirmed the manner in which the policy was sold, was not in line with the Company standards we will like to take this opportunity to apologise for any inconvenience caused in this regard.
A solution moving forward has since been provided and trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market conduct Team
By now you have received feedback from Millicent Maswanganyi.
We have confirmed the manner in which the policy was sold, was not in line with the Company standards we will like to take this opportunity to apologise for any inconvenience caused in this regard.
A solution moving forward has since been provided and trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market conduct Team
Clientele Life's reply24 Jul 2020, 15:00
Official
Dear Mokgadi M
By now you have received feedback from Millicent Maswanganyi.
We have confirmed the manner in which the policy was sold, was not in line with the Company standards we will like to take this opportunity to apologise for any inconvenience caused in this regard.
A solution moving forward has since been provided and trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market conduct Team
By now you have received feedback from Millicent Maswanganyi.
We have confirmed the manner in which the policy was sold, was not in line with the Company standards we will like to take this opportunity to apologise for any inconvenience caused in this regard.
A solution moving forward has since been provided and trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly.
Yours sincerely,
Market conduct Team