LM
Lukhanyo M
1 reviews | Active since May 2022
08 May 2022, 00:47
Refund
Hello, I'm Lukhanyo Mafika, I'm writing this because I want to report the issue of debit order with Clientele. My money has been taken from my account last week 01 May 2022 and the message was saying that I had an agreement with Clientele although I didn't. So I really need your help, my number is ***, my email address is ***
Thank you
Helpful (0)
Replies (6)0
Replies (6)
Clientele Life's replyOfficial
09 May 2022, 10:14Dear Lukhanyo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply09 May 2022, 10:14
Official
Dear Lukhanyo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
LM
Lukhanyo M's updateReviewer Update
09 May 2022, 20:43Thank you for your reply, one more thing please help me to stop this 'debit order' thing because I'm absolutely not interested.
LM
Lukhanyo M's update09 May 2022, 20:43
Reviewer Update
Thank you for your reply, one more thing please help me to stop this 'debit order' thing because I'm absolutely not interested.
Clientele Life's replyOfficial
11 May 2022, 11:19Dear Lukhanyo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Kind regards,
Market Conduct
Clientele Life's reply11 May 2022, 11:19
Official
Dear Lukhanyo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Kind regards,
Market Conduct
LM
Lukhanyo M's updateReviewer Update
11 May 2022, 15:47Hello everybody, here is reference Clientele number ***
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Lukhanyo M's update11 May 2022, 15:47
Reviewer Update
Hello everybody, here is reference Clientele number ***
LM
Lukhanyo M's updateReviewer Update
12 May 2022, 12:53Hello I'm Lukhanyo Mafika here is the number they gave me for information ***
LM
Lukhanyo M's update12 May 2022, 12:53
Reviewer Update
Hello I'm Lukhanyo Mafika here is the number they gave me for information ***
Clientele Life's replyOfficial
05 Jul 2022, 10:07Dear Lukhanyo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our investigator Norah Moseri has contacted you to provide feedback regarding your complaint.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our investigator Norah Moseri has contacted you to provide feedback regarding your complaint.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Regards,
Market Conduct
Clientele Life's reply05 Jul 2022, 10:07
Official
Dear Lukhanyo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our investigator Norah Moseri has contacted you to provide feedback regarding your complaint.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our investigator Norah Moseri has contacted you to provide feedback regarding your complaint.
We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again.
Regards,
Market Conduct