1 reviews | Active since Feb 2018
Really NOW!
I am still waiting on documents of my policy i have phone in more then 5 times. This is working on my nerves now, i feel like cancelling.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Best regards,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Best regards,
Thank you for raising your concerns with us.
As per our telephonic discussion, the necessary feedback has been provided regarding your concerns raised and we have further assisted on your query.
We confirm that your policy documents have been forwarded to you on the 2 e-mail addresses provided.
We would like to take this opportunity to sincerely apologize for any inconvenience caused and assure you this is not the level of service we aim to offer to our clients.
I trust you will find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely
Siphesihle Rodolo
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
As per our telephonic discussion, the necessary feedback has been provided regarding your concerns raised and we have further assisted on your query.
We confirm that your policy documents have been forwarded to you on the 2 e-mail addresses provided.
We would like to take this opportunity to sincerely apologize for any inconvenience caused and assure you this is not the level of service we aim to offer to our clients.
I trust you will find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely
Siphesihle Rodolo
Service Recovery Specialist
Best regards,