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Ncumisa T

1 reviews | Active since Oct 2021

14 Oct 2021, 12:13

R399 REFUND

This is the second time I have a problem with Clientele Debit order reversal R399 I am struggling to reverse with Capitec

0
Replies (6)
Clientele Life
Clientele Life's reply14 Oct 2021, 12:36
Official
 Dear Ncumisa T 

We confirm receipt of the concerns raised.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
  
Yours sincerely,
   
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life     

Best regards,

Clientele Life
Clientele Life's reply14 Oct 2021, 17:27
Official
 Dear Ncumisa T  We have received your complaint and have difficulty contacting you; please can you supply us with an alternate contact number that we can contact you regarding this matter. 

Alternatively, kindly confirm when we can contact you regarding your query. 

Regards, Lebohang Makhakhe Service Support Specialist 

Best regards,

NT
Ncumisa T's update19 Oct 2021, 14:50
Reviewer Update
I AM DISAPPOINTED WITH YOUR SERVICES I AM AVAILABLE ANYTIME THE CONTACT DETAILS YOU HAVE ARE WORKING FINE I HOPE I WILL RECEIVE MY MONEY VERY SOON
NT
Ncumisa T's update20 Oct 2021, 13:59
Reviewer Update
I receive sms stating that they are trying to get hold me same number provided it doesnt get through to me.

I hope this is the last time dealing with these ********
NT
Ncumisa T's update21 Oct 2021, 14:49
Reviewer Update
@Lebohang Makhakhe Service Support Specialist

i keep receiving sms I have been calling since the morning to the number you provided no one answers
Clientele Life
Clientele Life's reply27 Oct 2021, 10:30
Official
Dear Ncumisa T  
 We attempted to contact you by telephone but were unsuccessful. 

We have since sent a written response detailing the concerns raised. 

We trust that this is of assistance to you. 
 Kind regards, Lebohang Makhakhe Service Support Specialist  

Best regards,