mM
mahlatse M

1 reviews | Active since Sept 2024

19 Sept 2024, 15:22

R240

your sales people came to my house and made me join Clientel unaware.they always have eft machine with them.I was schocked when 240 was deducted from my account and when i call,they not willing to help.maybe i was gonna be assisted quickly if i was white but coz m black,then everyone will drag thier feet.train your sales rep well,their service will get them killed.

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Replies (2)
mM
mahlatse M's update19 Sept 2024, 16:09
Reviewer Update
very useless. very useless. you reply but do nothing about our complains. whats the use for you to reply?
Clientele Life
Clientele Life's reply20 Sept 2024, 15:35
Official
Dear Mahlatse N,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.  Our attempts to contact you on the provided mobile number for the purpose of discussing and addressing your complaint were unsuccessful.
             Please take note that we were unable to locate an active policy using the email address and mobile number you supp****.  To ensure that the right department receives your inquiry, please provide the policy number, ID number, and mobile number in the email that we have sent.         
Yours sincerely,  
Lindiwe Mabizela  Service Support Team Leader
Clientele Life

Best regards,