1 reviews | Active since Nov 2020
P.S Sigwela
I emailed cliente life and asked them not to debit my account i have financial constraints (this is discussed with them will i took thw policy with them that anytime i can inform them not to debit if I have crises then they will depit on the agreed month)..i got a message from them that my request was received and they will respond me in 2days to come.
7days passed and i never got a response from them, today i sent yet another email inquiring what is going why haven't they responded... sad part i desposited money into my account for my personal use, they decided to debit my account and took my money that i had for my emergency Kindly help me hellopeter,i want my money back and i want this policy closed because their service is really bad
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. As discussed telephonically, we explained the cancellation process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. As discussed telephonically, we explained the cancellation process and you confirmed that you were satisfied with the feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life