TA
Tiffany A
1 reviews | Active since Feb 2021
04 Feb 2021, 01:24
PRISCILA - EXTREMELY RUDE TELESALES AGENT! DISGUSTING MANNERS!
My husband made a enquiry for Clientele legal & Clientele life to call on my number as he was in the process of getting a new number, multiple agents contacted me and on some occasions my husband spoke to them, on January 30th at 09:01am I recieved a call once again from Clientele and this agent was so abruptly rude and ill mannered, I will not go into detail but I want this agent to get reprimanded for her obnoxious behavior! I will come to your office if I have to!
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Replies (2)
Clientele Life's replyOfficial
04 Feb 2021, 13:06Dear Tiffany A
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 Feb 2021, 13:06
Official
Dear Tiffany A
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
05 Feb 2021, 16:50Dear Tiffany A Thank you for bringing this matter to our attention. Your complaint has been investigated and our investigator Benita Steyn has provided you with feedback and provided a solution moving forward.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. Should you require further assistance please do not hesitate to contact us directly. Yours sincerely,
Market Conduct
We would like to take this opportunity to apologise for any inconvenience caused in this regard. Should you require further assistance please do not hesitate to contact us directly. Yours sincerely,
Market Conduct
Clientele Life's reply05 Feb 2021, 16:50
Official
Dear Tiffany A Thank you for bringing this matter to our attention. Your complaint has been investigated and our investigator Benita Steyn has provided you with feedback and provided a solution moving forward.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. Should you require further assistance please do not hesitate to contact us directly. Yours sincerely,
Market Conduct
We would like to take this opportunity to apologise for any inconvenience caused in this regard. Should you require further assistance please do not hesitate to contact us directly. Yours sincerely,
Market Conduct