NT
Nikki T
1 reviews | Active since Jan 2014
25 Nov 2023, 10:41
Preying on the young and innocent, disgusting!!!!!
Clientele offers a perk programme to basically anyone, my young daughter was basically intimated into signing up to the perk programme while waiting at the bank to obtain her new card. Once back home we have been phoning, emailing, whatapping to cancel this perk programme which a 20-something year old living at home has NO USE FOR, and all our attempts are ignored, no response and when calling the number you never get to speak to an actual human, just told to leave a message, which noone ever responds to!! Clientele Life this is your spin off partner and quite honestly giving you a very very bad name!!!! Sort it out!!!!!!!
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Replies (2)
Clientele Life's replyOfficial
27 Nov 2023, 12:41Dear Nikki T,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
To escalate your query, please reply to the email we sent you with your daughter's policy number, ID number, and mobile number. Yours sincerely, Lindiwe MabizelaService Support Specialist Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
To escalate your query, please reply to the email we sent you with your daughter's policy number, ID number, and mobile number. Yours sincerely, Lindiwe MabizelaService Support Specialist Clientele Life
Clientele Life's reply27 Nov 2023, 12:41
Official
Dear Nikki T,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
To escalate your query, please reply to the email we sent you with your daughter's policy number, ID number, and mobile number. Yours sincerely, Lindiwe MabizelaService Support Specialist Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
To escalate your query, please reply to the email we sent you with your daughter's policy number, ID number, and mobile number. Yours sincerely, Lindiwe MabizelaService Support Specialist Clientele Life
Clientele Life's replyOfficial
28 Nov 2023, 11:39 Dear Nikki T, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. Kindly note that the policy holder has been contacted on even day and the cancelation request was processed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply28 Nov 2023, 11:39
Official
Dear Nikki T, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. Kindly note that the policy holder has been contacted on even day and the cancelation request was processed. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life