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Item: Clientele Life
Rating: 1
Author: Charlotte M

Good day You guys are doing ***** you deducting monies from people's account, one of your representatives took my mother's ID and I don't know how cause she didn't give out any banking details but they deducted her money.. I am taking the matter further because you guys are doing ***** using people's ID.

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

02 Jan 2026, 08:53

Dear Charlotte M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,

Market Conduct

Clientele Life's reply02 Jan 2026, 08:53

Official

Clientele Life's replyOfficial

05 Jan 2026, 11:07

Good day Charlotte M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Please kindly provide us with your mothers ID number or policy number for further investigation.

Regards,

Clientele Life's reply05 Jan 2026, 11:07

Official