Pregnancy ****

I hate this company. Don't be fooled by their adverts on TV.

When i found out i was pregnant, it was a race against time ti try and find if i could get any medical aid cover or a hospital plan. I asked clientele if they covered ore existing pregnancy and they decided to call me back to discuss the situation, i told the sales agent who i was on the phone with that the last time i was covered was in 2019 but my mom lost her job which meant we lost our medical aid and he told me that because of that my waiting period for pre existing pregnancy would be shortened from 12 months to 6 months, i repeatedly asked on call if he was sure that was the case and if i would be able to claim for my hospital stay in February when i was meant to go into labour and he repeatedly keot reassuring me that i would, but when i called a again, another agent told me that because my medical aid was canceled 2 Years ago my waiting period would go back to being 12 months, i was so disgusted at the fact that the sells agent **** to me, but the time i found out i had already bought the policy and now I've been sending them emails for days trying to cancel my policy and they won't even reply to my email, they keep referring me to their whatsapp self service and that is a waste of time cause whenever they say they're tryna find a consultant you end uo waiting the whole day and still nothing. They're ********** and a bunch of ***** and i absolutely hate their lack of good customer service.