RC
Robyn C

1 reviews | Active since Jul 2025

29 Jul 2025, 11:17

POPIA: Harassing Phone calls Multiple Time a Day

POPIA

I have received EIGHT UNWANTED phone calls in the past 24 hours with 5 different numbers, that I have to block every time and then you use a new number to harass me on.

I DO NOT WANT YOUR SERVICES!!!!

I have attempted to have my number removed MULTIPLE TIMES, but your people HANG UP every time I request my number to be removed.

How is this professional? WHY would I every want to do business with a company that harasses people ALL DAY and ignores their right to have their own number removed?!?!?!!

0
Replies (2)
Clientele Life
Clientele Life's reply29 Jul 2025, 13:46
Official
 Dear Robyn C, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct
Clientele Life 
 
Clientele Life
Clientele Life's reply29 Jul 2025, 13:47
Official
 Dear  Robyn C,  We acknowledge receipt of your complaint, and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.  Accordingly, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.  We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards,  Market Conduct