gJ
gary J
1 reviews | Active since Jul 2015
28 Jul 2025, 15:54
POPIA
So a couple of weeks ago we bought our 11 year old a phone. The sim card it camed with was Rica'ed and activated. Today Clientele Life keeps on calling her over and over even after my wife scolded them as to where they got our child phone number which only the 2 of us have. Where did they get/buy our minor childs phone number which no one had?
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
29 Jul 2025, 08:25Dear Gary J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's reply29 Jul 2025, 08:25
Official
Dear Gary J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's replyOfficial
29 Jul 2025, 13:42Dear Gary J,
We acknowledge receipt of your complaint, and we wish to offer our sincere apologies for having inconvenienced your family in any manner or form during the marketing of our products and confirm that it was never our intention to do so.
We attempted to contact you to obtain more details to investigate your matter further.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's reply29 Jul 2025, 13:42
Official
Dear Gary J,
We acknowledge receipt of your complaint, and we wish to offer our sincere apologies for having inconvenienced your family in any manner or form during the marketing of our products and confirm that it was never our intention to do so.
We attempted to contact you to obtain more details to investigate your matter further.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's replyOfficial
29 Jul 2025, 15:14Dear Gary J,
Accordingly, we hereby confirm that your son’s applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.
We would like to apologize for the inconvenience caused in this regard.
We trust you find the above in order, however, should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct
Clientele Life's reply29 Jul 2025, 15:14
Official
Dear Gary J,
Accordingly, we hereby confirm that your son’s applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.
We would like to apologize for the inconvenience caused in this regard.
We trust you find the above in order, however, should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct