SW
Sinjon W
1 reviews | Active since Nov 2024
21 Nov 2024, 08:53
Popi act violations
I have received +- 20 calls in the last week from an automated voice offering me funeral cover. Clientele, is this how you skirt the law, by claiming ignorance over a pre-recorded phone call?
I see people have been complaining about this for years, but you still do it.
Must we lay ******** charges for this to stop? I'm quite happy to take a drive to my nearest police station, if that's the case.
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Replies (3)0
Replies (3)SW
Sinjon W's updateReviewer Update
21 Nov 2024, 10:05An update - just over an hour later and I've received another 2 phone calls.
Can't wait for you to explain this, Clientele Life
Can't wait for you to explain this, Clientele Life
SW
Sinjon W's update21 Nov 2024, 10:05
Reviewer Update
An update - just over an hour later and I've received another 2 phone calls.
Can't wait for you to explain this, Clientele Life
Can't wait for you to explain this, Clientele Life
Clientele Life's replyOfficial
02 Dec 2024, 10:48Dear Sinjon W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply02 Dec 2024, 10:48
Official
Dear Sinjon W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's replyOfficial
02 Dec 2024, 11:37 Dear Sinjon W ,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply02 Dec 2024, 11:37
Official
Dear Sinjon W ,
As per your request, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Maria Mokhuabane
Service Support Specialist
Clientele Life