BM
Brian M
1 reviews | Active since Mar 2020
23 Mar 2020, 14:39
Poor service from clientele, they don't keep to their promise.
Clientele makes a promise to pay out within 24hrs of receiving all document. It's been exactly 99hrs since they confirmed to have received my documents and they still have not paid out. Even after I have buried my Twin I'm still unable to grieve for his death since I'm stressed because of the monies ppl are rightfully demanding as I had promised to pay them by Friday afternoon.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Mar 2020, 18:05Dear Brian M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply23 Mar 2020, 18:05
Official
Dear Brian M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
26 Mar 2020, 18:46 Dear Brian M
At the outset we would like to pass our condolences to you and your family during this difficult time and sincerely apologize for any inconvenience caused. We confirm that our Claims Experience Administrator contacted you to explain the outcome of the claim.
Should you require any assistance in this regard please feel free to contact us directly. Yours sincerely, Claims Team
At the outset we would like to pass our condolences to you and your family during this difficult time and sincerely apologize for any inconvenience caused. We confirm that our Claims Experience Administrator contacted you to explain the outcome of the claim.
Should you require any assistance in this regard please feel free to contact us directly. Yours sincerely, Claims Team
Clientele Life's reply26 Mar 2020, 18:46
Official
Dear Brian M
At the outset we would like to pass our condolences to you and your family during this difficult time and sincerely apologize for any inconvenience caused. We confirm that our Claims Experience Administrator contacted you to explain the outcome of the claim.
Should you require any assistance in this regard please feel free to contact us directly. Yours sincerely, Claims Team
At the outset we would like to pass our condolences to you and your family during this difficult time and sincerely apologize for any inconvenience caused. We confirm that our Claims Experience Administrator contacted you to explain the outcome of the claim.
Should you require any assistance in this regard please feel free to contact us directly. Yours sincerely, Claims Team