1 reviews | Active since Feb 2017
Poor service from Clientele Hospital Plan!
My wife and I took out a hospital plan with Clientele and when she was hospitalized they did not pay out our claim, using the medication she used as an excuse. We have experienced poor service and a lack of customer care as promised by their adverti*****ts.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that The Complaints Arbitrator was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that The Complaints Arbitrator was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department