Poor Service and Management does not also see the matter of customer urgency even after the records do show that I called in several times

Clientelle has been pushing me from pillar to post about my refund all i heared since beginning of March was i was going to be paid within 48 hours I ask for someone higher then consultants protect management where I had a reason to explain that there is someone not doing their job i waited since beginning of March for my refund till date and was told lies again today that my case has been resolved

I am not happy at all with the service its pathetic and no one sees this as serious

So the next step to sort this out will be visiting the offices for my call records to be pulled out to prove that there is someone that has not been doing their job in making sure I get assisted.

Either its cause of arrogance and lack of respect for customers or just bieng ******** for line Manager that have been addressed about my concern when I called in several times.

I think I will do it the hard way cause calling in does not work.