Poor Service and *******!!!!

I’m extremely disappointed with the service I received from Clientele.

Money was debited from my account without my consent, which is already unacceptable. When I called to resolve the issue and request a refund, the experience only got worse. The consultant I spoke to from replenishment, Boitumelo, was rude and dismissive.

Instead of assisting me, she questioned my “responsibility” and imp**** that I should have been guarding my phone from their own consultants. That response was both unprofessional and frustrating—especially considering the situation was caused on their side.

I expected accountability and support, but instead I was met with attitude and blame. This experience has completely damaged my trust in Clientele.