TK
Tebogo Kgabi-Mkhonto
1 reviews | Active since Nov 2018
11 Oct 2019, 18:01
POOR SERVICE
Useless company full of lazy people.....I have been contacting their contact centre for one simple thing and still nothing is not being done about it.....I have tl call them monthly to change my banking details......I am so disappointed in Clientele life and their disgusting service,I guess I have to suck up to it since I cannot cancel my policy because I am going to be refunded my premiums back....well I am not going to be held ransom with my hard earned money....I will cancel my policy and continue to the word how useless are you
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
12 Oct 2019, 10:19We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply12 Oct 2019, 10:19
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's replyOfficial
15 Oct 2019, 16:31Dear Tebogo K As per telephonic discussion we have escalated your query and currently awaiting a response. We would like to take the opportunity to apologise for any inconvenience caused in this regard. We trust that you find the above in order. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life's reply15 Oct 2019, 16:31
Official
Dear Tebogo K As per telephonic discussion we have escalated your query and currently awaiting a response. We would like to take the opportunity to apologise for any inconvenience caused in this regard. We trust that you find the above in order. Yours sincerely, Judith Mboweni Service Support Specialist
TK
Tebogo Kgabi-Mkhonto's updateReviewer Update
23 May 2020, 06:46You failed me dismally...I was left without a choice but to cancel my policy....I lost my hard earned money because of your incompetence.
Guys stay away from clientele
Guys stay away from clientele
TK
Tebogo Kgabi-Mkhonto's update23 May 2020, 06:46
Reviewer Update
You failed me dismally...I was left without a choice but to cancel my policy....I lost my hard earned money because of your incompetence.
Guys stay away from clientele
Guys stay away from clientele