LX
Lumka X
1 reviews | Active since Nov 2020
01 Mar 2022, 22:32
Poor service
On 2019 ,I lodged a claim at clientele life ,I gave them all the necessary documents, I'm still waiting until today..and they confirmed that they have received all the documents
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Replies (2)
Clientele Life's replyOfficial
02 Mar 2022, 10:27Dear Lumka X We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Mar 2022, 10:27
Official
Dear Lumka X We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
03 Mar 2022, 15:01Dear Lumka X
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to provide you with feedback on the claim. Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to provide you with feedback on the claim. Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Clientele Life's reply03 Mar 2022, 15:01
Official
Dear Lumka X
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to provide you with feedback on the claim. Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to provide you with feedback on the claim. Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department