CF
Catherine F
1 reviews | Active since Feb 2017
15 Feb 2022, 13:29
Poor Service
Left my details on the website. Someone called me back not knowing very much at all. Scary! Wouldn't take out a policy based in that alone.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
15 Feb 2022, 18:55Dear Catherine F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply15 Feb 2022, 18:55
Official
Dear Catherine F,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
16 Feb 2022, 13:14Dear Catherine F,
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service you received and can confirm this is not the type of service we provide our clients.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again.
Our Market Conduct department was in contact with you and you have acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Kind regards,
Market conduct
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service you received and can confirm this is not the type of service we provide our clients.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again.
Our Market Conduct department was in contact with you and you have acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Kind regards,
Market conduct
Clientele Life's reply16 Feb 2022, 13:14
Official
Dear Catherine F,
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service you received and can confirm this is not the type of service we provide our clients.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again.
Our Market Conduct department was in contact with you and you have acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Kind regards,
Market conduct
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service you received and can confirm this is not the type of service we provide our clients.
The matter has been escalated to the management team and corrective steps have been taken to prevent this from happening again.
Our Market Conduct department was in contact with you and you have acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Kind regards,
Market conduct