TM
Tshepang M
1 reviews | Active since Jun 2013
23 Mar 2016, 11:20
Poor service
I called clintele wanted to add a person to my funeral cover nd the agent failed to assist me I requested her to call me back because I was on hold for long due to their voice prompt that unnecessary that for me is a poor service not being able to call their client back, sies.
Helpful (0)
Replies (1)0
Replies (1)
Clientele Life's replyOfficial
23 Mar 2016, 11:53Hello Thepss,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life's reply23 Mar 2016, 11:53
Official
Hello Thepss,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist