1 reviews | Active since Jul 2018
Poor people s****s
I received a call from Clientele Life once I answered the phone the guy on the other end spoke to me in his language. When i requested that he speak in english he did so and informed that he is from Clientele Life. I told him that I am not interested because he could not speak in English when he phoned me. He said to me " dont be fu**ing rude, dont be fu**ing rude I am at work" i then asked that he not speak to me like that he then said " f**k you before dropping the call. I am so disgusted by his behavior. I will never in my life be a member of Clientele life nor would I ever refer this company to any of my friends and family...
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Dear Jolandah
Thank you for bringing this matter to our attention your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion we have confirmed that the matter was investigated and addressed accordingly. We would like to take this opportunity to apologise to for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer to our Clients.
We trust you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Benita Steyn
Investigator
Compliance
Dear Jolandah
Thank you for bringing this matter to our attention your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion we have confirmed that the matter was investigated and addressed accordingly. We would like to take this opportunity to apologise to for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer to our Clients.
We trust you find the above in order however, should you require any further assistance please do not hesitate to contact us directly.
Yours sincerely,
Benita Steyn
Investigator
Compliance