MM
Mary M
1 reviews | Active since Oct 2020
21 Oct 2020, 04:31
Poor ****ed service
Clientele life have been taking money in my account without their consultant explaining to me I have been trying to call them everyday but they don't pick up They just want your money and Then After claim that they are here to help us But they are just *********
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
21 Oct 2020, 08:32Dear Mary M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply21 Oct 2020, 08:32
Official
Dear Mary M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Supervisor
Clientele Life
Best regards,
MM
Mary M's updateReviewer Update
21 Oct 2020, 10:43Thanks
I will be waiting
Because you guys will take more money tomorrow so I want to stop it now
I will be waiting
Because you guys will take more money tomorrow so I want to stop it now
MM
Mary M's update21 Oct 2020, 10:43
Reviewer Update
Thanks
I will be waiting
Because you guys will take more money tomorrow so I want to stop it now
I will be waiting
Because you guys will take more money tomorrow so I want to stop it now
Clientele Life's replyOfficial
23 Nov 2020, 09:05Dear Mary M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that the policy was taken through IFA (Independent Field Advertiser). You request for the policy to be cancelled and the cancellation process was explained. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that the policy was taken through IFA (Independent Field Advertiser). You request for the policy to be cancelled and the cancellation process was explained. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Best regards,
Clientele Life's reply23 Nov 2020, 09:05
Official
Dear Mary M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that the policy was taken through IFA (Independent Field Advertiser). You request for the policy to be cancelled and the cancellation process was explained. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that the policy was taken through IFA (Independent Field Advertiser). You request for the policy to be cancelled and the cancellation process was explained. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Best regards,