KT
Khomotso T
1 reviews | Active since Oct 2021
02 Jul 2024, 08:22
Poor customer service
We have been trying to make a claim on the app, waiting for a call. They never call they dont update on anything, even todate we are still waiting
Helpful (0)
Replies (1)0
Replies (1)
Clientele Life's replyOfficial
02 Jul 2024, 10:02Dear K****tso T,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department to assist and they will be in contact with the policy owner today.
We sincerely apologize for any inconvenience caused.
Yours sincerely, Lindiwe Mabizela
Service Support Team Leader
Clientele Life
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department to assist and they will be in contact with the policy owner today.
We sincerely apologize for any inconvenience caused.
Yours sincerely, Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 Jul 2024, 10:02
Official
Dear K****tso T,
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department to assist and they will be in contact with the policy owner today.
We sincerely apologize for any inconvenience caused.
Yours sincerely, Lindiwe Mabizela
Service Support Team Leader
Clientele Life
At the outset, we would like to send our deepest condolences to you and your family during this difficult time.
We can confirm that your query has been escalated to the relevant department to assist and they will be in contact with the policy owner today.
We sincerely apologize for any inconvenience caused.
Yours sincerely, Lindiwe Mabizela
Service Support Team Leader
Clientele Life