BL
Beauty L
1 reviews | Active since May 2020
15 May 2025, 07:15
Poor customer service
This is how clientele **** customers ****** their money still waiting for my refund they said 14days I get my money I want my money back sies
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Replies (3)BL
Beauty L's updateReviewer Update
15 May 2025, 07:17I didn't get my money back
BL
Beauty L's update15 May 2025, 07:17
Reviewer Update
I didn't get my money back
Clientele Life's replyOfficial
15 May 2025, 08:11Dear Beauty L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply15 May 2025, 08:11
Official
Dear Beauty L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
15 May 2025, 10:20Dear Beauty L, Thank you for raising your concerns with us and allowing us to resolve them. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for the delay caused in processing your request. Furthermore, we would like to thank you for the feedback given to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We however do understand your frustration and apologise for any inconvenience caused in this regard. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Clientele Life's reply15 May 2025, 10:20
Official
Dear Beauty L, Thank you for raising your concerns with us and allowing us to resolve them. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for the delay caused in processing your request. Furthermore, we would like to thank you for the feedback given to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We however do understand your frustration and apologise for any inconvenience caused in this regard. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith MboweniService Support SpecialistClientele Life