MM
Mduduzi M
1 reviews | Active since Aug 2019
25 Sept 2020, 09:10
Poor client service
**** clientele, i have been trying to get my policy documents for 2 months now i get ignored poor client service i wonder how it will be like when i finally make a client with these ******** bustards
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
25 Sept 2020, 09:15Dear Mduduzi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply25 Sept 2020, 09:15
Official
Dear Mduduzi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
29 Sept 2020, 10:53Dear Mduduzi M ,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Kindly provide us with the policy number/ID Number and your mobile number in order for us to be able to assist.
An email requesting the above was sent to you on the 25th September, please note we have sent another email today, kindly respond with the requested details.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely
Lindiwe Mabizela
Services Support Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Kindly provide us with the policy number/ID Number and your mobile number in order for us to be able to assist.
An email requesting the above was sent to you on the 25th September, please note we have sent another email today, kindly respond with the requested details.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely
Lindiwe Mabizela
Services Support Specialist
Clientele Life's reply29 Sept 2020, 10:53
Official
Dear Mduduzi M ,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Kindly provide us with the policy number/ID Number and your mobile number in order for us to be able to assist.
An email requesting the above was sent to you on the 25th September, please note we have sent another email today, kindly respond with the requested details.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely
Lindiwe Mabizela
Services Support Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Kindly provide us with the policy number/ID Number and your mobile number in order for us to be able to assist.
An email requesting the above was sent to you on the 25th September, please note we have sent another email today, kindly respond with the requested details.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely
Lindiwe Mabizela
Services Support Specialist