Poor business ethics and *******
******* steeling my money double debiting my bank account every month and not refunding. I even canceled the health insurance and still they are debiting. I call every month with no progress on this. They keep saying will sort out. They are ******* steeling poor people's money. And that's how they make money, by steeling from innocent people
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Replies (2)Clientele Life's replyOfficial
09 Sept 2025, 08:46Dear Charlene G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply09 Sept 2025, 08:46
Official
Dear Charlene G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
09 Sept 2025, 13:17Dear Charlene G,
We confirm that we made contact with Ms Naicker (Policy holder) to provide feedback regarding the concerns raised. As per our telephonic discussion, we have assisted with the cancellation of the Clientele Health Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
We confirm that we made contact with Ms Naicker (Policy holder) to provide feedback regarding the concerns raised. As per our telephonic discussion, we have assisted with the cancellation of the Clientele Health Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Clientele Life's reply09 Sept 2025, 13:17
Official
Dear Charlene G,
We confirm that we made contact with Ms Naicker (Policy holder) to provide feedback regarding the concerns raised. As per our telephonic discussion, we have assisted with the cancellation of the Clientele Health Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
We confirm that we made contact with Ms Naicker (Policy holder) to provide feedback regarding the concerns raised. As per our telephonic discussion, we have assisted with the cancellation of the Clientele Health Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
