PR
Pricilla R
1 reviews | Active since Apr 2021
05 Mar 2026, 12:19
Policy opened under false pretences
One of clientele agents opened a policy for my aunt under false pretence they have been deducting money from her account. We are trying to cancel but the agents are giving us run arounds. We were told to call *** when I called the number the agent I was talking to stated that all the agents that deal with that policy are not at work. How is that even possible?
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Replies (3)
Clientele Life's replyOfficial
05 Mar 2026, 12:41Dear Pricilla R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply05 Mar 2026, 12:41
Official
Dear Pricilla R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
PR
Pricilla R's updateReviewer Update
05 Mar 2026, 12:42I have been calling on morning, I am told that cancellation agents don’t take incoming calls how is that possible
PR
Pricilla R's update05 Mar 2026, 12:42
Reviewer Update
I have been calling on morning, I am told that cancellation agents don’t take incoming calls how is that possible
Clientele Life's replyOfficial
05 Mar 2026, 13:13Dear Pricilla R,
Please kindly confirm the policy number or ID number linked to the review, as we are unable to locate any information with the details provided.
Regards,
Please kindly confirm the policy number or ID number linked to the review, as we are unable to locate any information with the details provided.
Regards,
Best regards,
Clientele Life's reply05 Mar 2026, 13:13
Official
Dear Pricilla R,
Please kindly confirm the policy number or ID number linked to the review, as we are unable to locate any information with the details provided.
Regards,
Please kindly confirm the policy number or ID number linked to the review, as we are unable to locate any information with the details provided.
Regards,
Best regards,