SM
Siyabonga M
1 reviews | Active since Mar 2021
04 Feb 2026, 09:55
***** Policy Number 323669 and 323615
Why are you ****ming old age citizens their pension. Two females was crying yesteday because they did not get paid their old age pension because they have a policy which they know nothing about. Please look into this and cancel it immediately, refund them before they suffer heart attack because of your incompetence
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
04 Feb 2026, 09:56Dear Siyabonga M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply04 Feb 2026, 09:56
Official
Dear Siyabonga M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
04 Feb 2026, 10:03Good day,
Please kindly assist in providing the contact number / ID numbers linked complainants for Policy Number 323669 and 323615 for further investigation.
Regards,
Please kindly assist in providing the contact number / ID numbers linked complainants for Policy Number 323669 and 323615 for further investigation.
Regards,
Clientele Life's reply04 Feb 2026, 10:03
Official
Good day,
Please kindly assist in providing the contact number / ID numbers linked complainants for Policy Number 323669 and 323615 for further investigation.
Regards,
Please kindly assist in providing the contact number / ID numbers linked complainants for Policy Number 323669 and 323615 for further investigation.
Regards,
SM
Siyabonga M's updateReviewer Update
04 Feb 2026, 10:22Policy no.323669 Miss AK Duma
I.D no. ***
Contact no. ***
Policy no.323615 Miss N.O SITHOLE
I.D NO. ***
Contact no. ***.
You can also share your email address so that that l can foward relavent documents regarding this issue.
I.D no. ***
Contact no. ***
Policy no.323615 Miss N.O SITHOLE
I.D NO. ***
Contact no. ***.
You can also share your email address so that that l can foward relavent documents regarding this issue.
SM
Siyabonga M's update04 Feb 2026, 10:22
Reviewer Update
Policy no.323669 Miss AK Duma
I.D no. ***
Contact no. ***
Policy no.323615 Miss N.O SITHOLE
I.D NO. ***
Contact no. ***.
You can also share your email address so that that l can foward relavent documents regarding this issue.
I.D no. ***
Contact no. ***
Policy no.323615 Miss N.O SITHOLE
I.D NO. ***
Contact no. ***.
You can also share your email address so that that l can foward relavent documents regarding this issue.
Clientele Life's replyOfficial
04 Feb 2026, 11:37Dear Siyabonga M,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply04 Feb 2026, 11:37
Official
Dear Siyabonga M,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
06 Feb 2026, 07:22Dear Siyabonga M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Beauty Philips and Skhumbuzo Mbhele has been in contact with the clients to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Beauty Philips and Skhumbuzo Mbhele has been in contact with the clients to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct,
Clientele Life's reply06 Feb 2026, 07:22
Official
Dear Siyabonga M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Beauty Philips and Skhumbuzo Mbhele has been in contact with the clients to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Beauty Philips and Skhumbuzo Mbhele has been in contact with the clients to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct,