LM
Lesego M

1 reviews | Active since Jun 2011

23 Mar 2016, 13:12

POLICY NIGHTMARE

MY name is takatso owen maila,. i opened a funeral cover with IFA/Clientele 10 years back. thou their system claims is 3 years back. i cancelled my funeral cover in january for many reasons one being my grandmother died and she was under my sister's funeral cover and they refused to pay out. and i decided to cancel my funeral cover. too cut the story short, after two months of cancelling my policy. they are still deducting money from my account. regardless of numerous calls i made regarding this issue. they fail to stop this deduction of 176.00. i would like to warn people not to take policies with this company. they are ********** and *****. i have heard lots of stories about them. the sooner they get exposed the better. hello peter ur my last hope.

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Replies (1)
Clientele Life
Clientele Life's reply23 Mar 2016, 14:14
Official
Hello lmaila,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Your sincerely,

Benita Steyn
Service Recovery Specialist