Policy is not worth it

I opened a funeral policy and that was the worst decision ever - usually even when you paying for a funeral cover one should feel it's worth it. For so many months I had not received any documentation although Natasha Darries was aware I had to complain for weeks and weeks, now I want to cancel my policy I would loose out on all the premiums and sill I have to pay for this month they worse thing the premium is going up and still I was not satisfied, the least one can do is not make me pay for this month. I am really irritated because my colleague said I must not take clientele as she had the same problems. It unfair that one needs to pay for what you dont need. Also the consultant when I took the policy did not explain that I would be charged for canceling in a month. Should the charge go through I will reverse it With my bank because it is NULL AND VOID. Useless service