1 reviews | Active since May 2017
Policy I never apply for
<p>I received a sms on the 18 May 2017</p> <p> </p> <p>Dear Client, we confirm the reinstatement of policy Number ********** 16.</p> <p>The premium of R170.00 will be collected on 22 June 2017</p> <p>Regard Clietelle ( ********** 000) (018)</p> <p> </p> <p>I never had a Clietelle policy i never app**** for one.When i call that number nobody answers</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you coming to me, the consultant i speak to said the was a error with my cellphone number on they system but my number is now removed
Thank you coming to me, the consultant i speak to said the was a error with my cellphone number on they system but my number is now removed
Thank you for reporting the matter to us. We confirm that our Lebogang contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error.
We apologise for any inconvenience and confirm that the number was rectified. We trust you find same in order.
Regards,
Stephan Groenewald
Compliance
Thank you for reporting the matter to us. We confirm that our Lebogang contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error.
We apologise for any inconvenience and confirm that the number was rectified. We trust you find same in order.
Regards,
Stephan Groenewald
Compliance