1 reviews | Active since May 2021
Policy
I just want to expose clientele sales persons the once that are working at the field they claim that when you sign up with clientele they give you rewards card. So I did gave my account details and stuff but I didnt sign up for a policy so the guy told me that clientele will give me a call n thats when they gonna confirm with me for that rewards card n I couldn't answer their call. Suddenly clientele is deducting R337.00 for 2 months and this week I spoke with one of their clients told them to not deduct n reverse my money back i sent them an email with no reply. Up until I got a call from one of their clients I told her to cancel whatever deal am having with them she said she will cancel. They deducted again this month I went to my bank and they told me that yes I may cancel the deal with clientele but they are able to change the reference number from their end. So this is the so called reference number I got with then *** - [***9]. So Hello peter please help me expose these people because the consultant from Capitec told me that am not the only one crying about this issue.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support Team Leader
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Kindly note that we tried to contact you again yesterday and today without success.
Please find a details email of our findings on the email address you have provided.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Kindly note that we tried to contact you again yesterday and today without success.
Please find a details email of our findings on the email address you have provided.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
