BZ
Bongani Z

1 reviews | Active since Nov 2015

11 Nov 2015, 10:53

Policy Enquiry

Hi There <br> <br> My Father past on May 2015 and I have been calling since that period and writing letters to find out more about the policy he had with Clientele and too date i do not get an asnwer from them. The call centre will wait until disconnected and on emails they will ask me for his deatils and then they never respond again to my emails.

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Replies (1)
Clientele Life
Clientele Life's reply16 Nov 2015, 07:19
Official
Hello Mihlayonke,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Service Recovery Specialist