MTCS
Mr T C SEBOLA
1 reviews | Active since Sept 2024
19 Feb 2025, 18:20
policy cancellation
have been trying to cancel my policy for years and they are still deducting from my account
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Replies (2)
Clientele Life's replyOfficial
20 Feb 2025, 08:17Dear Mr S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply20 Feb 2025, 08:17
Official
Dear Mr S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
20 Feb 2025, 11:16Dear Mr S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply20 Feb 2025, 11:16
Official
Dear Mr S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life