mT
masego T

1 reviews | Active since Oct 2020

27 Mar 2022, 11:39

Policy cancelation

I wanna cancel a policy that was not supposed to be opened in the first place, can't get hold of their offices I've sent emails tried calling no pick up and now they have debited ND yet I can't get hold of them

0
Replies (2)
Clientele Life
Clientele Life's reply13 Apr 2022, 11:15
Official
Dear Masego T 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life   
Clientele Life
Clientele Life's reply13 Apr 2022, 16:11
Official
 Dear Masego T,
 We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 Kindly note that your policy has been cancelled and your refund will be paid within 24-48 business hours. We would like to take this opportunity to apologize for any inconvenience experienced. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lebohang Makhakhe Service Support Specialist Clientele Life