Policy ****

Apparently I have a Funeral Policies with clientele that I never signed up for. They debited my account and when I called to ask why they debited me and to ask for my money back, the agent said they cannot refund me. I never signed up for anything with Clientele, I never answer their marketing calls, I never gave any of their field agents my details and I never authorized any debicheck mandate. I asked who my beneficiary is and they mentioned a name I don't even know. Clientele can I please have my money back