BN
Brainy N
1 reviews | Active since Oct 2024
29 Aug 2025, 21:47
Policy
I was approached by one of your agents at Boulders Shopping center. She told me about vouchers and stuff. She asked for my details to check if I qualify. Little did I know that she's joining a policy for me. On the 1st of August money was deducted from my account, I tried emailing and calling but I still didn't get any help. Cancel your policy and refund me my money
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Replies (2)
Clientele Life's replyOfficial
01 Sept 2025, 07:22Dear Brainy N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply01 Sept 2025, 07:22
Official
Dear Brainy N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
02 Sept 2025, 15:08Dear Brainy N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Clientele Life's reply02 Sept 2025, 15:08
Official
Dear Brainy N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct