BS
Blessing S

1 reviews | Active since Mar 2021

15 Mar 2021, 16:05

Policy

I would like to cancel my policy , I tried sending email regarding the cancellation of my policy I could get help the responses I got we're not helpful My AF number it's AF888832. I'm not working and I cannot afford to pay pay R420 per month as a student .

0
Replies (3)
Clientele Life
Clientele Life's reply16 Mar 2021, 08:34
Official
Dear  Blessing S,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply17 Mar 2021, 10:20
Official
Dear Blessing S,

Thank you for raising your concerns and bringing this matter to our attention.

As per telephonic discussion we have assisted with the cancellation of your policy and confirmed further information regarding the policy cancellation proccess.

We trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. 

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life  
BS
Blessing S's update17 Mar 2021, 10:26
Reviewer Update
Thank you for the wonderful help of cancelling my policy.